Need a hand?

SUPPORT

Questions about an order, delivery, payment or a product? Start here and the store team will take it forward.

Reach the team

Talk to the store

Contact channels are being updated. Use the Contact page for the latest store information.

Open contact page

Delivery

All India shipping

Delivery is limited to Indian addresses.

Shipping is calculated at checkout.

Returns & refunds

Final sale

All sales are final. Routine returns, size or colour changes, and change-of-mind refunds are not accepted.
If an item arrives damaged, defective or incorrect, contact support within 48 hours of delivery with the order number, clear photos and a continuous unboxing video where available.
Keep the original packaging and shipping label. Do not send anything back until support confirms eligibility and provides instructions.
If the claim is approved after review, the store may arrange a replacement or refund to the original payment method. Any decision remains subject to applicable consumer law.

Damaged or incorrect item

Keep the evidence

This is the recommended support process; the store team confirms eligibility and next steps for each order.

  1. Keep the product, packaging and shipping label together.
  2. Save clear photos and, where available, the unboxing video.
  3. Share your order number and evidence with support before sending anything back.