Delivery & care

SHIPPING & RETURNS

A clear guide to delivery, returns and what to do if an order arrives damaged or incorrect.

Shipping

All India shipping

Delivery is limited to Indian addresses.

Shipping is calculated at checkout.

Returns & refunds

Final sale

All sales are final. Routine change-of-mind, size-preference or colour-preference returns are not offered; this does not limit remedies required by applicable law.
For damaged, defective, deficient, spurious or incorrectly described goods, contact support promptly with your order number and available evidence. Photos and a continuous unboxing video, if available, can help; a video or reporting within 48 hours is not an absolute requirement for a statutory remedy.
Applicable late-delivery remedies remain available, subject to the force-majeure exception under law.
Keep the original packaging and shipping label. Do not send anything back until support confirms eligibility and provides instructions.
If the claim is approved after review, the store may arrange a replacement or refund to the original payment method. Any decision remains subject to applicable consumer law.

Damaged or incorrect item

Keep the evidence

Keep the product, packaging and shipping label together. Save clear photos and, where available, an unboxing video. Share your order number and evidence with support before sending anything back.

Contact support